HR Coordinator - CrossCountry Mortgage



Position Overview:

The Human Resources (“HR”) Coordinator provides administrative support and reports to the HR Manager. The Human Resources Coordinator is responsible for performing a variety of human resource support duties including background checks, I-9 Verification Forms and various compliance duties.


  • Develop and maintain successful working relationships with the CrossCountry Mortgage, Inc. (“CCM”) leadership and management team in order to provide effective HR processes and support.
  • Support Human Resource functions, including background checks, I9 verification forms, and partnering with organizational vendors to ensure compliance requirements are met.
  • Serve as contact for employees and managers to answer inquiries and provide general employee information.
  • Answer questions regarding policy/procedures and any other general questions regarding human resources processes.
  • Actively champion and promote all safety-related policies and programs to ensure that colleagues are engaged and committed to a safe working environment.
  • Maintain a confidential organized filing system for employee files, correspondence, policies, standards, regulations, and other internal documents.
  • Actively communicate with new hires onboarding with organization to ensure best practices are followed.
  • Verify I-9 documentation and comply with Department of Homeland Security regulations.
  • Maintain regular reports from background screening vendor and effectively communicate obstacles and solutions with HR Manager.
  • Act as an additional point of contact for Corporate Support Services unit; including but not limited to scheduling conference rooms, receptionist duties, assisting in mailroom, etc.
  • Promote CCM Brand and foster a team-driven culture.
  • Assist in and/or compile information for various HR programs and activities.
  • Other various administrative duties as assigned.

Required Qualifications:

  • Associate degree or other relative education to Human Resources field
  • 2 years of experience in human resources preferred
  • Experience with Microsoft Office Suite
  • Ability to determine work priorities and multitask in an ambiguous work environment
  • Understand methods, practices, terminology and procedures used in human resources
  • Understand State and Federal laws, concerning human resources administration
  • Works confidentially with discretion
  • Read, interpret, apply and explain rules, regulations, policies and procedures
  • Ability to meet schedules and deadlines of the work area
  • Excellent verbal and written communication
  • Proven ability to compile data for correspondence or reports

For more information and to apply online, click here.